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NCOALink® Processing

NCOALink® is a popular method of meeting the USPS® Move Update requirement for discounted First Class and Standard mailings. In the simplest terms, this is a process that compares the customer’s data to the National Change of Address database in order to identify individuals or companies who may have moved in order to update their file.

The USPS® requires a PAF (or Processing Acknowledgment Form) on record for every list owner, in order to comply with federal privacy regulations before allowing access to NCOALink® data. Thus, before American Printing Company can perform NCOALink® processing on any address list, an NCOALink® PAF should be completed and signed. PAF Signing can be done electronically.

Requesting a NCOALink® PAF for your Company

To have a PAF started for your company, please email a request to This email address is being protected from spambots. You need JavaScript enabled to view it. .

In the subject line of your email, please include the words “NEW NCOALink PAF Request”, and include the following information. (Required items are indicated by a *)

LIST OWNER CONTACT INFORMATION:

*Company name:  

DBA or Marketing name: 
(Doing business as... if any alternative business names, abbreviations, or variations are used.)



*6 digit NAICS code: 
What is this?

*Address: 

*City, *State, *Zip:  

(The address cannot be a PO box, it must be a street address.)

Company Website:


*Phone: 

*Signers Name:   

*Signers Job Title or position: 
*Signers email: 


Staff at American Printing will enter these details into our tracking database ASAP. Afterwards the signer will receive an email, see sample below, requesting final confirmation that the form is completed correctly. The email will come from This email address is being protected from spambots. You need JavaScript enabled to view it. . If you do not receive an email, please check your spam folder.

PAF-approval-Email

FAQ and Definitions:

What is NCOALink®? This refers to the USPS® (United States Postal Service®) National Change of Address database. This database is accessible only to Licensees of the USPS®.

What is COA? This is an abbreviation referring to a Change of Address.

What is a PAF and why is it required? The USPS® requires the PAF (or Processing Acknowledgment Form) in order to comply with federal privacy regulations. When the USPS shares NCOALink® information, they must be able to track access to that data.

Who is considered the ‘List Owner’? According to USPS® documents, the list owner is…

  • Person/Company for whom processing will be done.
  • The owner of the mail created from this list; the one party in the process that is driving the mail without whom no mailing would occur.
  • Is the beneficiary of the NCOALink® processing.
  • As stated in the Reports section of the License Performance Requirements (9.3.1 – FSP LPR; 8.3.1 – LSP LPR): Under no circumstances shall a third party Broker, Agent or List Administrator be considered the Mailing List owner nor have the authority to sign on behalf of the Mailing List owner.

What NCOALink® service level is available through American Printing Company? Generally, American Printing Company uses a Limited Service Provider, utilizing the 18 month NCOALink® data set with the ANKLink® option. (A Full Service, 48 month, process is available upon request and requires a different PAF document.)

How does NCOALink® affect my address file and my mailing? Unless otherwise instructed, COA matches with a new address available will be returned along with the new address.  New addresses are generally used on your mail piece. COA matches that cannot be forwarded and COA matches over 18 months old, are flagged accordingly and are removed from any mailing derived from the processed list. However, special instructions can be provided and followed, within USPS® acceptable guidelines.

What is NAICS? The North American Industry Classification System (NAICS) is the standard used by Federal statistical agencies in classifying business establishments for the purpose of collecting, analyzing and publishing statistical data related to the U.S. business economy.  

A full 6-Digit NAICS code will be required for completing a PAF. If you do not know your code, then you can search for an appropriate code at www.naics.com. This is a free search and does NOT require signing up for any additional services. Simply find and click on NAICS Identification Tools. Search for your Business Type (e.g. Printing, Mailing, Construction, Entertainment, etc…) and find an acceptable 6-Digit NAICS number. Or you can enter a keyword into the NAICS Keyword Search box and click Submit to see a list of options.

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